<aside> 💡 An Order will need to be created before any Inventory can be added to a Customer. Orders represent various projects that a moving company does for a Customer. For instance if a hotel was remodeling its rooms, an Order could be created for each floor to track inventory per floor. If a chain of hotels was remodeling its rooms, an Order could be created for each hotel location. Typically household goods will only have one Order.
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Welcome to the MoveHQ help center! We're here to answer your questions. Can't find what you're looking for? Send our support team an email at [email protected]
Navigate to the Customer and click the Orders tab
Click New Order
Set any desired fields and then the Order Number, which is required.
Storage Type
<aside> 💡 An informational picklist that includes things like Military, SIT and Special Commodities
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First Day in Storage
<aside> 💡 Note the the first day a shipment was in the Warehouse
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Download
<aside> 💡 This allows Mobile users to Receive, Move and Ship goods under a Customer Order
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Keep Active
<aside> 💡 This option is to keep the Order active after scanning out all Inventory; HQ Warehouse will archive Orders without in-warehouse Inventory when this is not set to True
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Comments
<aside> 💡 Make additional Comments about the Order
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Storage/Perm Options
<aside> 💡 Input storage and valuation information for reporting and reference
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Weight
<aside> 💡 Total weight for the project
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Click the Edit Weight button to add a Weight Date, Unit of Measure and Weight value; this must be zero to archive an Order
For more information see Archiving Customers
<aside> ✅ Click Save to create the Order. Inventory can now be Received under the Customer.
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