<aside> 💡 Portal Users can be configured so that there is a Work Order approval hierarchy. Meaning that before any Work Orders can be sent to the Warehouse it must be approved. For more info on Portal Users see Create Portal Users and for more info on Work Order Statuses see Statuses
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<aside> 💡 The Portal user ‘[email protected]’ is set as the Work Order Approver
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<aside> 💡 The Portal user ‘[email protected]’ is configured so that the Portal user ‘[email protected]’ approves their Work Order submissions
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<aside> 💡 The Portal user ‘[email protected]’ Creates and Submits a Work Order to the approver and the Work Order status is updated to Waiting
For more info see Statuses
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<aside> 💡 Work Order 23WEBWO00810 is now in the Work Orders grid for ‘[email protected]’; new options appear toward the top of the screen
Approve will update the Work Order status to Submitted, send the Work Order to the Warehouse and fire off emails to the email addresses set in the distribution lists on the related Portal user record
Deny will update the Work Order status to Denied, remove it from the grid of the Portal user ‘[email protected]’; this Work Order can be adjusted and resubmitted by the Portal user ‘[email protected]’
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