<aside> 💡 Occasionally Inventory will Reserved, however; the Work Order will not be available to the Warehouse. This happens when a Portal user Reserves Inventory on a Work Order without Submitting it. Follow this guide to learn how to find these Work Orders.

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Viewing Unsubmitted Portal Work Orders 📖

<aside> 💡 In this example, Inventory Number 031398307686 is reserved on Work Order 24WEBWO00901

Note that the Work Order is in Created status, meaning that it has not been Submitted to the Warehouse

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<aside> 💡 The Inventory Number 031398307686 shows as Reserved on Work Order 24WEBWO00901 on the Customer’s Inventory grid

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<aside> 💡 Work Order 24WEBWO00901 is not included in the result set for a Standard user

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<aside> 💡 The Work Order is displayed for Admin users

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<aside> 💡 Admin users can Submit the Work Order for processing or Close it to free up the Inventory, however; if the Customer is configured to send emails they will not fire off when Submitted this way. For more information see Create Portal Users

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