<aside> 💡 There will be times when users need to restore to a previous database.

Perhaps a customer was deleted, and there is paperwork that needs to be uploaded. Users can restore to a backup taken when that customer was still on the database, and re-send the paperwork.

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Welcome to the MoveHQ help center! We're here to answer your questions. Can't find what you're looking for? Send our support team an email at [email protected]

Restore a Backup 📖

1. Navigate to the Backups Page

   • Begin on the Customer Screen
   • At the bottom of the screen, hit Maintenance
   • Select Backup from the list

   

   

2. Select a Database to Restore

   <aside> 💡 Once on the Backups Screen, users will be able to select which database they wish to restore to their device. Tap the date and time that best corresponds with the timeline.

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3. Restore Selected Database

   • Once the database is selected, tap Restore from the list
   • Confirm the selection by hitting Yes

   

   

<aside> 💡 Users will be notified with a popup box that the database was successfully restored. Hit OK on the box to return to the Backups Screen.

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