<aside> 💡 There will be times when users need to restore to a previous database.

Perhaps a customer was deleted, and there is paperwork that needs to be uploaded. Users can restore to a backup taken when that customer was still on the database, and re-send the paperwork.

</aside>

Welcome to the MoveHQ help center! We're here to answer your questions. Can't find what you're looking for? Send our support team an email at [email protected]

Restore a Backup 📖

1. Navigate to the Backups Page

   • Begin on the Customer Screen

   • Hit the Three Dots button in the top right corner

     

   • Select Maintenance from the list

     

   • Select Backup/Restore from the list

     

2. Select a Database to Restore

   <aside> 💡 Once on the Backups/Restore Screen, users will be able to select which database they wish to restore to their device. Tap the date and time that best corresponds with the timeline.

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3. Restore Selected Database

   • Tap the database to be restored, then tap Restore from the list

   

   

<aside> 💡

Once the database has been restored, the user will be returned to the customer screen. The data shown here will now be pulling from the recently restored database.

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