<aside> 💡 Agents that have had a Customer shared with them can view the Article Catalog, Portal Users, Configuration and Cost Centers. They can create Orders, Inventory and Work Orders.

Agents that own the Customer can view the Shared Inventory and Work Orders.

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How to Manage a Child Customer 📖


<aside> 💡 An Order must created before Inventory can be received. Work Orders can be created, however; they are optional.

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Articles on Customer Orders

Articles on Inventory

Work Order Articles