<aside> π‘ From the Global Articles tab users can view the Articles created for all Customers. User can also add and edit Parent Articles.
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<aside> π‘ On the left, click the Article tab to open the Global Articles page
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<aside> π‘ The Customer Article tab lists all of the Articles records for all the Customers
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<aside> π‘ Users can:
<aside> π‘ Parent Article records can be sent down to any Customer Article catalog
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<aside> π‘ This capability can be useful to ensure that Articles are consistent in each Customerβs catalog
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<aside> π‘ Create new Parent Articles with the New button
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Use the βImportβ button to create new Articles using a spreadsheet
<aside> π‘ The Parent Article Import capability is similar to the Customer Article tool; it allows users to import articles en masse
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<aside> π‘ Users must complete data entry in a XLSX sheet beforehand; Article Number, Category, Type, Description and Reader Description are required fields
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At the top, click the Import button
Click the Browse button and find the sheet with the data