<aside> 💡 Work Orders have many different optional fields. This article steps through each.

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Details, Shipping, Attachments and API Tabs 📖

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The Details tab can contain information about who will work the work order, whether it came from the portal and various shipping information

• Approved By: Will be automatically set when a Portal User submits a Work Order to the Warehouse
• Order #, PO#, ****and Job # get sent to mobile

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<aside> 💡 The Shipping tab can include the delivery Warehouse or the delivery location Inventory is getting shipped to

• The Select Address button pulls the list of addresses created on the Customer Details page
• The Scheduled Delivery field is a requirement for submitting web work orders from the customer portal
• There is Google Maps integration on this tab, type in the top, left-hand field to lookup an address

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<aside> 💡 Warehouse Users can attach files to Work Orders

• AllowedFileExtensions=".doc,.docx,.odt,.xls,.xlsx,.ods,.pdf,.txt,.ppt,.pptx,.odp,.zip"
• Click the Browse button; navigate the local device to select a file to upload
• User the X button to remove the file from the list
• Use the Download button to download the attachment

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<aside> 💡 The API tab contains Work Order Messages; these are messages sent through the API for warehouse users

• The Receipt Sent checkbox can be unchecked so that the Receipt APIs can call the work order again

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