<aside> 💡 Users can create and send Backups of their mobile data. Generally this is only done when working with MoveHQ Support. Users must have Email capabilities on their device.

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Welcome to the MoveHQ help center! We're here to answer your questions. Can't find what you're looking for? Send our support team an email at [email protected]

Creating and Sending a Backup 📖

  1. Press the Setup button towards the bottom of the Activities screen

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  2. Press the Create Database Archive option

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  3. Press the Setup button towards the bottom of the Activities screen

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  4. Press the View Database Archive option

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  5. The Backups are displayed

    Backups are named after the time they are taken that are also sorted by the most recent file; in this example the back up was taken at 12:56 PM on 7/18/2023

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  6. Email Archive will send the backup attached in an email

    Delete Archive will delete the selected backup

    Install Archive will install the selected backup

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  7. Update the To email address if needed and press the Send button

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