<aside> 💡 Once the app has been downloaded and installed on an iOS device, it must get pointed at a Warehouse before mobile users can log in.

</aside>

Welcome to the MoveHQ help center! We're here to answer your questions. Can't find what you're looking for? Send our support team an email at [email protected]

Configure the App 📖

1. Select Vanline

   <aside> 💡 Scroll through the list and select the desired Vanline

   </aside>

   <aside> 💡 Type in the Search field at the top to filter the list

   </aside>

   

   <aside> 💡 Some Agents are not affiliated with a vanline; in this case choose Independent

   </aside>

2. Select Parent

   <aside> 💡 Select a Parent Company from the list

   </aside>

   

3. Select Company

   <aside> 💡 Select a Company

   </aside>

   

4. Select Warehouse

   <aside> 💡 Choose the desired Warehouse

   </aside>

   

5. Activate the Device

   <aside> 💡 At this point an Admin User will need to activate the device, essentially granting the device permission to do Activities in the Warehouse

   For more info see Activate Mobile Device

   Once this has been completed, press ‘Check Activation Status’

   </aside>

   

6. Log In

   <aside> 💡 Enter the username and password to login and the Activities list will load

   </aside>